Every business wants to grow. Without the right IT services or tech solutions, though, no company has the capacity to expand. In addition to the initial barriers to entry, which may or may not have been easy to overcome, there are barriers at every stage of scaling. Thankfully, businesses can leap over virtually all of them by leveraging four pillars of tech: automation, access, engagement, and security.
Everything from billing to servicing customers can be simplified with the help of automated systems. The chatbot is an outstanding illustration of this trend. Recent advances in AI have made chatbots more practical than ever. Having one installed on a website solves many customer support difficulties. Even better, it can connect prospects and consumers with real employees who work for the company. Consequently, leads are easier to follow up on, which results in more sales and further expansion.
Thanks to cloud computing, employees can have access to their virtual workstations from anywhere in the world. This makes adopting a remote operation much simpler. It also allows for regular backups, thereby reducing the risk of losing vital information. The real beauty of cloud computing, however, lies in its inherent adaptability. As a company’s needs expand, the cloud can scale with it in real time without any downtime whatsoever.
Modern technology opens the door for companies to interact with prospects and customers like never before. Social media sites like Facebook and professional networks like LinkedIn even allow businesses to target specific user groups. Engaging with people online in an authentic way makes it easy for businesses to reach a vast audience, building brand recognition in the process.
As a company expands, it tends to become more vulnerable to cybersecurity threats. Research has shown humans are the weakest link in any security protocol, so it stands to reason that the more employees a business has, the greater its risk of facing a breach. To handle the strain of expansion, companies must equip their staff with adequate training and tools for protecting the network. They should also utilize cybersecurity services from a reputable provider if they’re not already.
If you want to adopt the IT services and tech solutions mentioned above but don’t know where to start, NOYNIM IT Solutions can help. We provide comprehensive Denver IT services to small and mid-sized businesses that don’t have the bandwidth to maintain an entire IT department in-house but still want enterprise-grade solutions. Give us a call at (720) 524-8616 so we can devise tailor-made solutions to meet your company’s current and future needs.