converting to shared mailbox in O365 doesnt free up a license
we have noticed that certain mailbox conversions from a normal user to a shared mailbox doesnt free up an O365 license. to fix this simply launch the windows azure active directory module for windows powershell.
authenticate into o365:
- connect-msolservice
run the following powershell command:
- Get-MsolUser –UserPrincipalName user@yourdomain.com |fl *Licenses*
remove the license:
*the license will include {} but dont include them in the below command
Set-MsolUserLicense -UserPrincipalName user@yourdomain.com –RemoveLicenses “license information from last command”
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