Helpdesk Support

IT Helpdesk Support in Denver

Helpdesk Support is the primary connection of our company to your staff, and we pride ourselves on our excellent service that keeps your employees happy and operational.

NOYNIM does helpdesk differently with our:

Highly Certified Technicians – We don’t want you to bounce around to several different resources in order to get your problem solved. Our highly certified technicians are equipped to handle your IT issues and solve them at the root.
Dedicated Teams for Your Account – Receive a dedicated team who is familiar with the specifics of your account and is better equipped to solve issues quickly and efficiently.
85% First-Touch Resolution – A vast majority of helpdesk tickets are resolved quickly and at first touch to get your employees back on track faster and with less stress along the way.

Track Important Metrics for Your Helpdesk Tickets

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End-Users Supported
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SLA Attainment
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CSAT
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Employees

Follow Your Ticket Status

Our Client Ticket Portal allows you to follow your support request so you’re never in the dark.

NOYNIM Helpdesk Ticketing Dashboard
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Let’s Talk About IT.