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Co-Managed IT Services

Support for IT Departments

As technology quickly evolves, business owners often come to the realization that their IT department is struggling to keep up. NOYNIM can serve as the bridge between your internal IT team and the implementation of modern computing solutions to drive your business forward.

Benefits of NOYNIM’s Co-Managed IT Services

Cost Effective 

One of the greatest benefits of utilizing NOYNIM’s Co-Managed IT services is the cost savings. The NOYNIM team has well over a century of combined experience, maintaining expert level certifications from the leaders of the IT field.  Our team’s combined expertise would be difficult to achieve by a single IT person or even an entire team of IT staff. We also offer custom pricing based on your businesses’ requirements, within your budget so you can rest easy knowing your IT team is covered and your investment is within your budget.

Technical Expertise

NOYNIM’s diverse staff has well over a century of combined experience and is equipped to handle any technical challenge that your IT team may face. While your IT department is competent in handling day-to-day tasks, NOYNIM is here to offer our supplemental services in disciplines that require specific technical expertise & experience.

Security & Backup

As cybersecurity threats grow increasingly more sophisticated, protecting your environment is a complex undertaking in itself. NOYNIM will work with your internal IT team to mitigate network vulnerabilities, proactively monitor your IT environment, ensure your Backup & Disaster Recovery solution adheres to your business requirements, and implement/simulate a Business Continuity plan.

Staffing Resources

A common pain point for business owners is managing their IT personnel. It can be tricky to ensure adequate resources are available to address support-related items in real-time. When your IT staff takes PTO or misses work for personal reasons, you’ll quickly understand that it takes a team to support & manage your businesses’ IT network efficiently.  A major benefit of NOYNIM’s Co-Managed IT Services is the additional “hands on deck” when needed.  Let NOYNIM’s staff supplement your team when you need it, and only pay for services delivered.

Special Projects Management

When evaluating fast-evolving modern technological solutions, our clients source NOYNIM’s Co-Managed IT Services to assist with executing complex & specialized IT projects. If you are considering any IT upgrades (from a Microsoft 365 implementation to an on-premises server upgrade to a total network redesign) we are here to support your internal IT team. We have the expertise & certifications to handle any specialized IT project.

Scalability

If your business operates like NOYNIM, we know that you have very specific goals & requirements. Our Co-Managed IT Services empower your technical resource pool to meet and exceed your organization’s demands. We provide the resources required to manage your IT environment and support your staff. Based on your specific needs, we will help you with a short transition or a long-term engagement.

Productivity & Efficiency

Imagine what your business could achieve if technical issues were handled quickly and more efficiently. Our Co-Managed IT solution gives your team members the support they need to get back to work. Our clients often report a sustainable increase in employee productivity when they leverage our expert staff.

Compliance & Security

Businesses in specialized industries are often required to maintain regulatory compliance. These regulations change frequently and require the expertise and resources of professionals to execute properly. We are available to advise and execute on these special regulations to keep your company fully compliant.

More Bandwidth

Most in-house IT staff are bombarded with daily tickets and emergencies. They often do not have enough hours in the day to address all the issues a modern organization faces. Our Co-Managed service can instantly take the pressure off your overworked team.

IT Strategy

An IT infrastructure is only as strong as its strategy.  With two teams working alongside each other, we collaborate on critical components of your business and develop a personalized plan of services and solutions to meet your specific goals.

24/7 Helpdesk

Call our helpdesk anytime, day or night. We offer professional help around the clock. Rely on our experienced IT support team to assist you with resolving all your technical matters, regardless of time or complexity.

Our Co-Managed IT Services Include:

Proactive IT Services

At NOYNIM, we implement strategic processes to help predict, troubleshoot, and resolve issues in an efficient and expedited manner. With our state-of-the-art monitoring technologies, your environment remains under constant surveillance for connection failures or suspicious activities. Our proactive support services allow us to mitigate and resolve any concerns before they have a detrimental impact on your environment.

Firewall Management & Maintenance Services

Firewalls represent your organization’s first line of defense in preventing cyber-attacks. A firewall’s primary purpose is to monitor and control incoming and outgoing traffic based on predetermined security policies. A firewall helps establish an effective barrier between your trusted network and external sources from posing a potential threat. Our team has extensive experience deploying physical and virtual firewalls to accommodate your company’s unique security requirements.

Advanced IT Security Solutions

Maintaining a secure environment is an essential requirement for a business of any size. At NOYNIM, we offer advanced IT security solutions to ensure that your network, systems, and company data remain protected from intruders. In addition to our team of certified security experts, we utilize advanced IT security solutions that automate threat detection, analysis, and mitigation. You will receive enterprise-grade security solutions that keep your business safe.

Data Backup Solutions

The importance of data backup and retention is paramount for any business. Yet, understanding where and how to store your organization’s critical information can be overwhelming. At NOYNIM, we are experts in this field. We offer data backup solutions that account for many different scenarios with our on-premises and cloud-based back up services.

As a business owner, you know that life is unpredictable. While one cannot predict the future, our team can help ensure that your critical data remains protected from unforeseeable events. In addition to our data backup solutions, we also offer business continuity planning and disaster recovery. Your business will possess a complete strategic backup plan that safeguards your data against malicious, accidental, and unexpected threats.

Hardware & Software Procurement Services

In addition to helping your business determine the appropriate technological solutions, NOYNIM streamlines this process by offering Procurement services. Once your organizational goals have been carefully determined, we handle the procurement of the proposed solutions and assets. We have close-working relationships with reputable vendors across the United States that enable us to provide your business with competitive pricing for all your hardware, software, and IT services requirements. Our goal is to fulfill your organization’s needs by providing maximum value on spending. We also ensure that the proposed assets are suitable and efficient for your unique environment.

Cybersecurity Awareness Training

Employee knowledge is by far the most effective deterrent with preventing cybersecurity attacks within your organization. While often disregarded, an effective security awareness program is vital to your company’s overall security strategy. To increase user knowledge, we offer a large variety of interactive video modules that help educate your users in identifying deceptive characteristics and recommended remediation steps.

On-Demand Technical Support

With professional help around the clock, you can rely on our experienced technical support team to assist you with resolving all your technical matters, regardless of complexity or day and time.

Here at NOYNIM IT Solutions, we provide our clients with 24/7 IT support. Our staff is extensively trained in the two areas that matter most: technical expertise and customer service. With a friendly team at your side, you will seamlessly achieve an IT strategy that fuels your organization’s growth. Rely on our experienced support team to assist you with resolving your technical matters, regardless of complexity or day and time.

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