As businesses expand, they often reach a point where the owners can no longer handle the IT infrastructure in-house. Unfortunately, growth tends to slow before companies can justify the cost of creating an entire IT department.
As long as an organization remains at this in-between stage, they need a reliable provider that offers Denver IT services. Identifying the right support team can be a challenge.
While a quick Google search might yield more than a dozen local options, only one of them may actually deliver the caliber of services the operation demands. To identify which one, businesses should look for the following features. When a single provider possesses them all, the companies that turn to them for managed IT services will know they’re in good hands.
1. Dedicated Availability
Since IT issues can arise at any time, the best providers are available 24/7. They have engineers working around the clock to address unstable connections, security threats, network outages, software glitches, and hardware malfunctions as soon as they arise. When a provider promises continuous accessibility and immediate responsiveness, the organizations they serve never have to worry about being down for long should disaster strike.
2. Relevant Experience
While every business deserves unique IT solutions, those within the same industry inevitably have similar needs. For example, virtually all architecture, engineering, and construction companies must be able to store a massive amount of data that’s easy to retrieve at the touch of a button. Law offices, on the other hand, have to keep sensitive information confidential while complying with complex regulations.
When comparing IT firms, it’s wise for an organization to consider the kinds of clients the provider usually caters to, as well as their level of familiarity with relevant standards and procedures.
3. Proactive Monitoring
The most effective providers recognize that an ounce of prevention is worth a pound of cure. As such, they make sure to monitor every client’s infrastructure closely. This allows them to identify any minor threats immediately, so they can address them before they impact operations. Consequently, productivity remains at an all-time high, and clients never find themselves in a dire situation facing days—or even weeks—of downtime. Considering the average loss of an unplanned outage is $5,600 per minute, savvy businesses want to avoid them at all costs.
4. Transparent Pricing
Honest providers never charge hidden fees or include surprising terms within their contracts. They’re upfront about what they do and how much it’s going to cost from day one, and they make sure to state as much in clear terms that are easy to understand.
Get Managed IT Services from the Most Reliable Provider in Denver
At NOYNIM IT Solutions, we help businesses across Colorado operate seamlessly and securely. Catering to non-profits, academic institutions, government agencies, law practices, financial firms, and a host of other entities, our team is equipped to ensure compliance in ever-changing regulatory environments. To discuss your needs regarding Denver IT services and request a quote, reach out on our website or call (720) 524-8616.