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Reset Fortigate/Fortinet Password

How To Reset the Password
Please follow the instructions below to reset the admin password on the Fortigate device.

Please follow this procedure to setup console access with Fortinet’s console cable :

1. Use the RJ-45 to DB-9 (or DB-9 to DB-9) serial cable and converter to connect the FortiGate Console port to the management computer serial port.
2.Start a terminal emulation program (HyperTerminal) on the management computer. Use these settings: Baud Rate (bps) 9600, Data bits 8, Parity None, Stop bits 1, and Flow Control None.
3.Do a hard reboot of your Fortigate. You must then enter your password within 30secs of powering up at the prompt.
4.At the Login: prompt, please use following procedure to recover password

FG login: maintainer
Password: bcpbYOURSERIALNUMBER (Note that the letters are upper case, no

Press “Enter”

FG# conf sys admin
(admin)# edit admin
(admin)# set password xxxxxx<<this will be whatever password, (minimum of four characters) you prefer (admin)# end FG#

Now you should be able to log back in to the device from the gui, with the admin username and the password you’ve just set.

Note : You will need the console cable that came with the device (RJ45 to Serial). Connect to the device using “Hyperterminal”. From the time of reboot, you have 14 seconds to enter the login ID and password. Copy the login (maintainer) and password (bcpbYOURSERIALNUMBER) to Notepad/Wordpad. When prompted “copy and paste” this information.

Errors : The “hashed password” error notes that the login/password have not been entered in the time allowed. Reboot the device and “copy and paste” the login/password


Comment on Reset Fortigate/Fortinet Password

2 Responses to “ Reset Fortigate/Fortinet Password ”

  1. James on May 24th, 2013 2:17 am

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