Support Your In-house IT Staff with a Team of Certified Experts
The term Co-Managed IT Services refers to providing supplemental technological services to businesses that already have internal IT staff. As technology continues to evolve, many businesses reach a point where they outgrow the expertise and/or bandwidth of their internal IT staff.
An alternative to hiring more staff is to engage with an IT firm that offers Co-Managed Services. These services will include specialized expertise, strategic planning, monitoring solutions, managed IT services, personnel, and additional resources.
When you engage an IT firm for Co-Managed IT Services, your internal IT team will be supported by certified professionals with specialized expertise. They have access to additional managed IT services that will fuel your company’s growth.
The Limitations of an Internal IT Department
While having in-house IT staff has its merits, there are also many challenges. If you currently have internal IT personnel, chances are:
- They are overworked
- Specialized projects present difficult challenges
- Your employees suffer when IT staff is out of the office
- There are some elements of your IT environment that are out of the expertise scope of your internal IT staff
- Complex support tickets are not resolved immediately
- They are slow to adopt modern technologies
The truth is, with the way technology is advancing, every business requires a team of IT professionals to maintain a modern best practice IT environment.
Co-Managed IT Services Explained
Co-Managed IT services generally offer a fully customizable set of offerings dependent on your businesses’ requirements. This option gives business owners the flexibility to support their internal IT staff with a team of outsourced professionals.
Think of Co-Managed Services as outsourcing the weaknesses of your internal IT department. We’ll help you determine scope, resources, and services based on your businesses’ requirements & needs, and you’ll only pay for services delivered.
Every organization is different. You might only want to outsource a specialized component of your IT team or a specific set of services. One popular use of Co-Managed IT Services is to outsource cybersecurity related services. Given that there has been a drastic increase in cybercrime recently, your business might want to outsource:
- Vulnerability scanning
- Endpoint Detection & Response
- MFA (Multi Factor Authentication)
- Email Security & Cybersecurity Awareness Training for your employees
The Best of Both Worlds
Some business owners may shy away from outsourced IT services, given the additional costs & flexibility of having an internal IT department, which is valid.
However, there are a ton of limitations with exclusively staffing IT internally. The most obvious obstacles are expertise & availability. Modern IT environments are so complex that it’s extremely difficult to find an IT professional that knows everything.
The more brains you have on board, the better chance you have at mitigating security risks. You will be empowered with the resources to implement an IT infrastructure that supports your business goals.
NOYNIM IT Solutions
At NOYNIM, we offer comprehensive & completely customizable Co-Managed IT Services. Imagine having:
- Less downtime
- Increased employee productivity
- Fewer surprise expenses
- A feeling of clarity & understanding when it comes to your IT needs & requirements
We are an IT consulting company that values education, relevant work experience and strong customer service skills. Our team is composed of specialists who have obtained degrees in Computer Science, Cybersecurity, and Network Engineering. We offer services to just about every industry including manufacturing, legal, education, finance, government, non-profit, oil & gas, and healthcare.
NOYNIM was founded on the belief that all businesses deserve the same centralized support capabilities as large corporations, but at a fraction of the cost. Our goal is to perpetuate the growth of our clients. We help to avoid the large overhead costs often associated with employing in-house IT staff.
NOYNIM’s staff are leaders in the technology space. Our team has gold-standard and expert-level certifications with leaders in the technology space such as Microsoft, Cisco, Fortinet, VMware, and others. We act as innovation advisors to help you carve out a competitive advantage within your industry.
Our consultants help you bridge the gap between ambitious business goals and the technology strategies that will help you get there. We are proud to be among the best IT consulting firms in the nation.